Telemedicine has become a core part of Gastroenterology, providing a convenient and accessible way for patients to receive care remotely. However, integrating telehealth has many billing considerations that must be managed effectively. This discussion explores the current telemedicine landscape in gastroenterology and discusses key billing considerations that providers should consider to ensure seamless financial transactions and compliance.

Telehealth in Gastroenterology: Billing Considerations

 Coding Accuracy:

Consideration: Accurate coding is essential for proper reimbursement in telemedicine. Ensure that appropriate telehealth codes are used for gastroenterology services provided remotely.

Example: Assign the correct CPT code for virtual consultations and remote monitoring.

Insurance Verification:

Consideration: Verify patient insurance coverage for telehealth services to avoid billing and reimbursement complexities.

Example: Confirming whether a patient’s insurance plan covers virtual gastroenterology consultations.

Documentation Requirements:

Consideration: To ensure medical necessity and compliance, adhere to the same standards as in-person visits and thoroughly documenting telehealth visits.

Example: Document the patient’s medical history, laboratory findings, and treatment plan during a virtual gastroenterology visit.

Patient Consent for Telehealth Services:

Consideration: For telehealth services, outlining the scope of services and potential financial responsibilities and obtaining the patient’s explicit consent.

Example: Have patients sign a telehealth consent form before their virtual gastroenterology appointment.

Claims Submission:

Consideration: Providers will submit telehealth claims on time to ensure timely reimbursement for virtual services provided.

Example: The use of an efficient billing system to submit requests for virtual gastroenterology consultations and procedures on time.

Reimbursement Rates for Telehealth:

Consideration: Healthcare providers are mindful of reimbursement rates for telehealth services and are aware of the differences that may exist compared to in-person visits.

Example: Regularly reviewing payer policies and staying up-to-date on reimbursement rates for various telehealth gastroenterology services.

Integration with Billing Software:

Consideration: Telehealth platforms integrate seamlessly with billing software to streamline the billing process.

Example: Providers use billing software integrated with telehealth systems to ensure accurate and efficient processing of virtual gastrointestinal services.


As we navigate the complex landscape of telehealth in gastroenterology, a strategic partnership with Globe Centrix has proven to be an important solution to streamline the billing process. Globe Centrix uses a suite of advanced tools to address coding complexities, insurance verification challenges, and documentation requirements related to telehealth services.

With the strategic partnership, gastroenterology practices will recognize that Globe Centrix provides the support the clinic needs to optimize billing accuracy, maintain compliance, and improve overall operational efficiency.

Photo by Deepak Sethi on Unsplash_Istock Image