Front end
Revenue cycle services

patient scheduling and receptionist services

caring, courteous and cost effective

An effective scheduling and appointment management strategy is one of the most critical aspects of providing high-quality healthcare. Patient satisfaction and physician referrals can be hampered by long hold times, insufficient capture of eligibility and prior authorization requirements, and cumbersome processes.

Our thoroughly vetted staff is proficient in US English, works meticulously during your office hours, and above all, is ready to go above and beyond to help your patients. Our experienced staff is already well-versed in EMRs, medical terminology, and clinical workflows. And we hire junior staff that is clever and quick learners.

Following are the front-end services our talented staff offers:


  • Inbound and outbound calls
  • Patient scheduling and appointment management
  • Eligibility verification
  • Prior authorizations
  • Patient registration
  • Patient demographics
  • Prior-day patient intakes

providers save 2 to 3 hours EVERY evening with our patient chart prep & intake service

bilingual staff available

proudly serving patients in many tongues

Increasingly, many US markets require front office staff to be bilingual. Hiring educated bilingual staff at a cost-effective rate can be a challenge. That’s where we can help! We can help hire medically trained (including MDs) bilingual staff in Nicaragua, Costa Rica, The Philippines, and India at about half the cost of a full-time employee in the US. Whether your patients speak Spanish, Hindi, Tagalog, Punjabi, Bengali, or Gujarati, we have you covered! Let us help you hire the best around the world!

se habla español