Billing Department Labor Shortages

Industry report: billing department labor shortages A survey by a leading RCM Services company revealed that almost half of the billing departments are facing labor shortages. Here are the details: 48% of respondents revealed their billing department is experiencing a severe labor shortage and 34% said they are facing a moderate shortage. 41% said between […]

Too many inbound calls is a good thing when you work with Globe Centrix

A large clinic suffered an enviable problem of ‘too many inbound calls’. Globe Centrix helped with innovative outsourced staffing solutions to eliminate the problem while delivering measurable success. Problem A large cardiology clinic with 12 locations in Florida received too many calls at its call center. This resulted in multiple problems on many fronts. The […]

Process improvements can yield huge payouts

A leading customized software and staffing company involved in revenue cycle management partnered with Globe Centrix to achieve revenue improvement targets by improving workflow processes. Problem Our client, a top vendor of outpatient information systems and revenue cycle management services, had a significant income loss due to workflow issues with their overseas revenue cycle vendor. […]